IMPORTANT INFORMATION
Please reach us by texting 704-738-4444 if you cannot find an answer to your question. If we do not answer right away we are likely running a tour or providing animal care. Please leave us a detailed message and we will get back to you as soon as we can.
We are NOT open to the public. You must have a scheduled tour or event in order to come to Darby Acres Farm or Darby Safari. THIS MEANS A PREPAID RESERVATION IS REQUIRED TO VISIT OUR PRIVATE PROPERTY. We kindly ask you do NOT show up without an appointment or we will have to ask you to leave.
NO. All children under the age of 18 must be accompanied by an adult and must have a waiver signed by their legal guardian.
No outside foods are allowed during tours or animal encounters.
NO. Because the farm is home to guardian animals, and many rescue animals, we kindly request, for the safety of our animals and yours, that you do not bring any dogs or pets with you to either property as it will cause unnecessary stress to the animals.
NO. Darby Safari is located off Kelly road, Charlotte, NC 28216. Darby Acres Farm is located off Hutchinson lane, Charlotte, NC 28216. THEY ARE TWO SEPERATE LOCATIONS. The exact address is provided in your tour confirmation email.
While their are times we have additional slots open for same day tours, it is rare. WEEKENDS SELL OUT QUICKLY. Please check our website first to see if same day times are available and call 704-738-4444 if you see times available to book. IF IT SAYS SOLD OUT PLEASE DO NOT CALL US AS WE WILL NOT BE ABLE TO FIT YOU IN.
For the safety and protection of our animals and grounds, gates to our property must be closed at the beginning of every tour. For this reason, we are unable to allow for ANY late arrivals. PLEASE CALL US IF YOU ARE RUNNING LATE AT ALL. Gates will close promptly on the hour. IT IS EXTREMELY IMPORTANT THAT YOU ARRIVE FOR YOUR TOUR 10 MINUTES PRIOR TO THE START OF YOUR TOUR TIME. We have limited our tour group sizes in order to provide the best experience for our guests, due to this we often sell out. We kindly ask that you prepare for your visit in advance by making yourself familiar with directions and travel time to our property. Please only use the address provided to you in your confirmation email. WE ARE UNABLE TO RESCHEDULE ANY TOURS DUE TO LATE ARRIVAL; ALL LATE ARRIVALS WILL FORFEIT THEIR TICKETS WITHOUT REFUND OR RESCHEDULING.
Yes. You must have a prepaid appointment in order to come to one of our properties. If you choose to purchase an add on encounter or experience you may do so with cash or card upon arrival.
We do NOT currently sell any food or drinks at Darby Acres Farm or Darby Safari. Please come prepared with snacks in the car or water throughout your tour.
Our facility is not currently considered handicapped accessible. Our Farm tours are located on a slopped trail with many roots, small holes, mud, and gravel. We only recommend strollers or wheelchairs that have all terrain tires.
We do our best to accommodate anyone with physical or mental limitations. Please just call us at 704-738-4444 and discuss your needs with us and we will see what we can do!
We do not issue refunds. Darby Acres Farm and Darby Safari will have your tour or event, rain or shine! If there is severe weather, causing unsafe conditions, we will cancel the tour or event ahead of time and provide you with a redemption code towards a future date.
Ticket prices are based on which tour you book and encounters you would like to add. Please go to book button/calendar to see what is available.
Our farm location is $15 per person and our base price for our safari is $25 for general admission.
Our farm is a 45 minute guided walking tour at our farm property. This is $15 per person and includes a feed bucket to feed and interact with all of our farm animals. This could include horses, goats, sheep, donkeys, cows, camels, water buffalo, etc.
Our safari location is an approximately hour long tour, priced at $25 per person, and includes a feed bucket as well. This is where we house our exotic animals, such as kangaroos, capybaras, otters, lemurs, camels, emus and so much more.
This most likely means there was a typo in your email and it has bounced. Please text us at 704-738-4444 with the name of your booking, date, tour time, and your correct email. We will then do our best to get your email resent to you as soon as possible.